Get More Done With Infiniwiz Managed IT Services

Since 2002, Infiniwiz has been providing Managed IT services to organizations of all sizes.

What is Managed IT Service?

The service covers all aspects of an organization's IT needs, including hardware, software, network management, cybersecurity, technical support, and strategic consulting.

To ensure prompt response to support requests, Infiniwiz has established service level agreements (SLAs) in place.
The proactive maintenance team at Infiniwiz consistently monitors and updates systems to prevent any disruptions in service.
To respond to mounting security concerns, Infiniwiz implements a set of best practices for the environment of every client in order to address these issues.

Don’t just take our word for it—hear what our clients have to say about working with Infiniwiz!

Video Testimonials

Why Choose Infiniwiz?

How Infiniwiz Can Help

Infiniwiz provides comprehensive remote managed IT services to businesses throughout Chicago to ensure that each company can operate efficiently without IT disruptions. Our tailored solutions are designed to fit your business’s unique needs. From proactive monitoring to 24/7 help desk support, our solutions are designed to safeguard your business’s technology infrastructure, ensuring you can focus on growth.

Common IT Problems Plaguing Businesses

Many businesses run into the same common IT roadblocks. Slow response times, data breaches, outdated systems, and insufficient cybersecurity are all problems that can get in the way of productivity, lead to costly downtime, and cause weak points that leave your data vulnerable. At Infiniwiz, we can help you resolve these challenges through our managed IT cloud services, ensuring you can keep your business running smoothly.

Benefits Of Engaging Infiniwiz for Managed IT Services

Whether you are struggling with persistent challenges or aiming to proactively safeguard against future issues, effective management of IT service can bring numerous benefits:

Peace of mind knowing your technology is well taken care of by a team of seasoned experts.
Enhanced productivity will optimize resource utilization effectively and efficiently.
Improved security will address the risk of potential breaches and enhance regulatory compliance.
Scalable infrastructure will help you avoid investing in unnecessary equipment and IT human resources.
A strategic IT roadmap, accompanied by a well-defined budget will enable long-term planning.

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Industries We Serve

Infiniwiz does not just provide managed IT services for small businesses. Managed IT services are provided to a wide range of industries, helping businesses of all sizes to streamline their technology infrastructure and improve their overall productivity. Here are some of the industries that Infiniwiz serves:

Healthcare: Infiniwiz understands the unique technology needs of healthcare providers, from HIPAA compliance to electronic health records (EHRs). We provide customized IT solutions that help healthcare organizations improve patient care and reduce costs.
Legal: We offer secure and reliable IT services for law firms, including data backup and recovery, document management, and cybersecurity. We help legal professionals stay organized and productive while protecting sensitive client information.
Finance: Infiniwiz provides comprehensive managed IT solutions for financial institutions, including banks, credit unions, and investment firms. We help finance professionals manage their data securely and efficiently, ensuring compliance with industry regulations.
Manufacturing: Infiniwiz helps manufacturing companies optimize their technology infrastructure, from supply chain management to production planning. We provide customized managed IT solutions that improve efficiency and reduce downtime.

Our Reviews

Eleanor K.

Infiniwiz! One of the best customer-focused, technology-advanced IT companies I have worked with. Infiniwiz is shaping future products and implementing innovation. Amazing customer experience and effective results. Highly recommended.

Tyler Z.

Infiniwiz has been our IT provider for many years at this point. Their quick response times and the entirety of their support staff are always helpful and courteous. Their quick responses get us back online and running for smooth operation. The team has been helpful in teaching me how to prevent issues from happening repeatedly, and has provided valuable education, helping us understand the 'why' behind issues that we've faced. Much appreciated, Infiniwiz Team.

David S.

Infiniwiz is an excellent company, all-around. Their combined knowledge and expertise are robust, and their customer service team is outstanding to work with - extremely responsive and professional. Great to do business with!

Lee S.

Our company partnered with Infiniwiz to manage our IT infrastructure, and my experience working with them has been stellar. Their staff is friendly, knowledgeable, and competent. When we run into IT issues, their response time is great. They are an outstanding organization, and I've been extremely satisfied with their service.

Krystina B.

Infiniwiz has been our IT company for over 7 years - what I love most about working with them is how quick they are to respond and resolve issues. We started working with them as a smaller firm, and as we grew, they were still able to accommodate our increased needs. They are extremely professional and knowledgeable in the tech space, and their employees are very kind and easy to work with. I highly recommend Infiniwiz whether you have a small, medium, or large size company.

Alex N.

Infiniwiz has been very professional, accommodating, and has resolved every issue we have had so far. I would highly recommend them to anyone who is looking for an outstanding IT company.

Gene K.

The folks at Infiniwiz went above and beyond to make sure every little request is taken care of for us. When they didn't have an answer right away, they did their due diligence to find a solution. They also gave assurances that if anything related to this project needs to be adjusted or reconfigured, they'll be there to take care of it.

Patricia S.

Infiniwiz does a fantastic job of responding to our IT needs. They go above and beyond in ensuring their clients are satisfied. We're extremely grateful for their services and highly recommend them.

Frances C.

It is my pleasure working with Infiniwiz. The IT team is helpful when needed and follows up to make sure all issues are solved in a timely manner.

Frequently Asked Questions

How much does your service cost?

Depends on the number of users. Fixed monthly fee. No surprise fees.

What is your response time?

Typical response time ranges from 1 to 4 hours for non-urgent requests, and 15-30 min in case of emergency.

Where are you located?

We have two locations. One is in Downtown of Chicago. The second is in Northwest suburbs of Chicago.

I already have an IT Department and already work with IT Support, why should I work with you and why do I need Infiniwiz?

Being in business since 2002 allowed Infiniwiz team to compile a unique set of best practices that we use for every client. As a result, we are able to deliver a very secure, highly productive, ROI maximizing and customer oriented Managed IT service.

What is included in managed IT services?

Although each IT service provider’s inclusions in their managed option may vary, these services often include network management, security services, data backup and recovery, help desk support, IT consulting, and software management.

What is the difference between IT services and managed services?

IT services offer as-needed technical support and solutions, whereas managed services offer comprehensive, ongoing management as part of your organization’s IT infrastructure. Oftentimes, managed services involve a long-term contract and proactive maintenance.

What type of companies need managed IT services?

Companies of all sizes and industries can benefit from managed IT services, especially those without in-house IT expertise, seeking to reduce operational costs, or aiming to enhance security and compliance.

Why choose managed IT services?

Managed IT services offer far-reaching benefits, from cost savings to security. For example, it offers a reduced need for in-house IT staff and infrastructure, saving you costs. You’ll get access to experienced IT professionals who can navigate IT headaches, leaving you to focus on core business activities. Plus, you can easily scale services based on your needs and get peace of mind in knowing your cybersecurity measures are strong and your company is compliant with applicable standards.

How to select an IT service provider?

Selecting an experienced IT service provider is important to ensure you get what you need. Once you assess your IT needs, look for a provider with a strong reputation and relevant experience. Sift through their services, check references, review contracts, and consider pricing based on the value offered. With this information, you can make an informed decision about the best IT service provider for your organization.

Get More Done With Infiniwiz Managed IT Services

What is Managed IT Service?

Don’t just take our word for it—hear what our clients have to say about working with Infiniwiz!

Why Choose Infiniwiz?

24x7 Helpdesk Support

Monitoring & Operations

IT Strategy & Consulting

Cloud Services

Security