Best ways to support small business IT
Small businesses form the backbone of our economy, contributing to job creation, innovation, and community...
When it comes to business’ work process, any kind of downtime can greatly affect a company and the tasks they have to complete throughout the day. While Infiniwiz strives to set up the right tools for your business and help manage your technology while you are working, as you know, technology isn’t always perfect and can sometimes be unpredictable. In order to restore your business processes as quickly as possible after outages do occur, our engineers start working on them as soon as they are alerted.
Whenever there is an outage or a problem with a service that we provide or utilize, Infiniwiz wants to provide you the most up-to-date information regarding the issue and related downtime. You may naturally want to get in touch with us via phone or email to understand what's happening. However, when outages happen, our technical team gets a large number of incoming requests simultaneously, so we are not be able to respond as quickly as we normally do.
Therefore, in order to keep you updated on the issue at hand, Infiniwiz has a status update page. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates. Additionally, you will be able to see the latest updates and information about the various services we utilize, including Office 365, Virtual Server / Horizon Cloud, Phone Service, Duo, and others.
To receive updates on the status of these services, simply enter your email address via Subscribe button on the status page.
It is our job to help companies create more unified business functions, improve customer service, and utilize technology to move forward. Chicago experienced IT consulting experts will make your technology work for you and keep you from spending endless, frustrating hours managing your business IT. Managed IT is when the Infiniwiz team proactively takes care of all the IT headaches and hassles for you…So you can get done all the things on your own “to do” list – like growing the business!
